READY TO START PLANNING
YOUR RESERVATION INFORMATION
GET READY for The Smooth Jazz Cruise '24.2
The Smooth Jazz Cruise ’24.2 sails in February! Trust us, Embarkation Day will be here sooner than you think. The Get Ready process began on June 21, 2023 with the first letter to you in the Get Ready correspondence sequence. A copy of that letter may be found on The Smooth Jazz Cruise website under the heading, Booked Guests.
This 2nd letter provides you with your Celebrity Cruises’ Reservation Number which enables you to access your Pre-Cruise Planner and to make purchases and reservations that you will use on the cruise. Doing that now will save you time and, in most instances, some money.
Please note that your Celebrity Cruises’ Reservation Number is different from your Jazz Cruises Reservation Number. The first is your key to interacting with the ship, Celebrity Summit. The second is your reference when contacting the office, particularly about the details of your reservation.
Okay, ready to move forward? Our note is intended to be self-explanatory, but feel free to contact the office either by phone (844.616.6279) or email ([email protected]) with any questions you may have. It is our job to make your cruise amazing.
YOUR CRUISE DETAILS
GUEST NAME(S): See Reservation Confirmation
With the issuance of your Celebrity Cruises’ Reservation Number, guests on The Smooth Jazz Cruise '24.2 may now begin purchasing a variety of onboard amenities, including Internet Plans, Beverage Packages, Shore Excursions, Spa Treatments, Photo Packages and more through Celebrity Cruises’ Pre-Cruise Planner, before even boarding the ship.
Jazz Cruises and Celebrity Cruises have worked together to offer special discounts on Beverage and Wi-Fi Packages for those guests who complete their purchases BEFORE sailing. These discounts (noted below) will expire on January 29, 2024 and require no special procedure as they are loaded into Celebrity’s Pre-Cruise Planner.
Packages will be offered onboard the ship. The prices will be higher and completing this process on the ship will require appearing at various locations as there is no central place for purchasing. Jazz Cruises urges you to complete this process now in the comfort of your office or living room.
Please note: Specialty Restaurants are not yet open for booking in the Pre-Cruise Planner. We will notify you as soon as they become available to book.
LET'S GET STARTED ACCESSING YOUR PRE-CRUISE PLANNER
Please note: Celebrity Cruises has recently updated some of their stateroom names and types. You may see it reflected under Manage Reservation. As always, please refer to The Smooth Jazz Cruise website for the complete listing of charter specific stateroom names and amenities.
Your “Celebrity Cruises’ Reservation Number” is also needed to complete your online check-in procedure which becomes available 45 days prior to sailing. We will be sure to notify you in a future communication when the Celebrity Cruises online check-in process opens.
CELEBRITY CRUISES' PRE-CRUISE PLANNER QUESTIONS
Celebrity Cruises has a dedicated team to assist with any questions that you might have on their Pre-Cruise Planner. They can be reached at 844-278-9746.
We will continue to provide you with more information to help you prepare for The Smooth Jazz Cruise ’24.2 in the coming weeks and months. This will include everything from how you board the ship, specialty dining options onboard, Theme Nights, showtimes, and much, much more. In the meantime, we highly suggest reviewing our Booked Guests portal on the website.
GET READY #3 for The Smooth Jazz Cruise '24
Welcome to the 3rd letter in Jazz Cruises' Get Ready series preparing you for sailing on The Smooth Jazz Cruise '24. If you missed either of the first two letters, or wish to refer to them again, copies may be found on The Smooth Jazz Cruise '24 website (www.thesmoothjazzcruise.com) under the heading "Booked Guests".
The earlier letters were filled with important information about documentation and other technical and procedural aspects of boarding the ship and sailing. This letter is simply about food! Did you know that cruises are famous for providing tons of food! That is a joke, of course, but, on our Celebrity Summit, not only will the food be abundant, it will be wonderful and your choices of what, when and where to eat will be plentiful as well.
As is the case for all cruise activities, it is important to understand your choices before you board the ship. Ready to take a culinary tour of The Smooth Jazz Cruise ’24?
The Smooth Jazz Cruise Dining Schedule
Celebrity Cruises is consistently recognized for the quality of its dining and food service. Dining choices on the ship are divided between Included Dining and Specialty Dining Restaurants. The variety of options should encourage you to try new foods and preparations. If you are not pleased with any aspect of your meal, you can freely and easily make another choice. This is part of the cruise experience!
Being able to enjoy dining on the ship, particularly the evening meal, is an important element of the programming of The Smooth Jazz Cruise. The Nightly Main Shows are scheduled in a way to allow ample time to have dinner in one of the many restaurants on the ship in a leisurely and enjoyable manner opposite your showtime. See below for more information.
Your Dining Choices
“Included Dining” are the restaurants and dining experiences that are part of the price of your reservation. Celebrity Cruises offers many different restaurants and dining experiences under the Included Dining program.
Looking for a special dining experience, a place to celebrate, or just something different? Celebrity Cruises offers an array of themed restaurants that (for an upcharge) offer items not generally offered in the Included Dining venues, as well as an atmosphere and aura consistent with the concept of the venue.
Reservations for any of these Specialty Restaurants can be made online via Celebrity Cruises Pre-Cruise Planner. Simply login to your Celebrity Cruises account and start making your plans now!
Back by Popular Demand; Jazz Cruises' Chops House
In 2023, Jazz Cruises’ worked with Celebrity Cruises to bring our guests Jazz Cruises’ Chops House, a traditional steakhouse with many of your favorite dishes that you’ve come to expect in a classic steakhouse. We were only able to operate this concept on three nights during The Smooth Jazz Cruise ‘23, and the restaurant was fully booked from open to close. For the '24 sailing, we have worked with Celebrity Cruises to offer this restaurant every night of the cruise and moved the concept to a larger location to accommodate more guests.
The Jazz Cruises’ Chops House will now operate each evening in the Blu Restaurant (Deck 5, Aft). When booking Jazz Cruises’ Chops House on Celebrity’s Pre-Cruise Planner, you will need to book a reservation in the Blu Restaurant, but it will unfortunately not indicate Jazz Cruises’ Chops House. While Celebrity’s online system cannot be altered to identify the special restaurant, rest assured that the menu onboard will reflect what you loved from last year.
Please Note: Blu Restaurant operates as originally programmed for breakfast.
Evening Dining at The Cosmopolitan Restaurant
As stated above, The Cosmopolitan Restaurant (Decks 4 & 5) is the main dining room for Included Dining for dinner. The Cosmopolitan Restaurant is open each evening from 5:15 pm–8:30 pm and operates as both an open seating venue and by reservation. Most guests will enjoy dinner in The Cosmopolitan Restaurant several times during the week.
With this level of attendance, we have special dining procedures just for The Cosmopolitan Restaurant.
Guests in open seating of The Cosmopolitan Restaurant (Deck 4) will proceed to the dining room in accordance with their “BLUE” or “RED” show designation. This selection was made at the time of your reservation and will be reflected in the background color of your Cruise Identification Card which will be at the door of your stateroom upon boarding the ship.
Guests with BLUE Cruise Identification Cards will attend the 1st Main Show which usually runs from 5:15 pm-7:15 pm. Following the conclusion of their show, guests may either proceed to The Cosmopolitan Restaurant for a 7:30 pm entry or pause to have a drink or enjoy one of the shows around the ship, thus avoiding peak traffic time entering the restaurant. Entry to The Cosmopolitan Restaurant is open until 8:30 pm.
Guests with RED Cruise Identification Cards will attend the 2nd Main Show each night. Guests with RED Cruise Identification Cards may enter the dining room between 5:15 pm–6:00 pm. To prepare the restaurant for guests attending the 1st Main Show, we ask that guests adjourn from the restaurant no later than 7:15 pm. The 2nd Main Show will start at 8:45 pm.
RESERVATIONS AT THE COSMOPOLITAN RESTAURANT:
As stated above, dinner reservations are not required for dining at The Cosmopolitan Restaurant but it is the best way to avoid waiting to be assigned a table each night. We also recognize that some of our guests prefer to dine at the same time, at the same table, with the same passengers and with the same waiter each evening. Reserving a table in advance allows you to do this.
To secure a reservation and to register the names of your dining group, if applicable, email us at [email protected] and provide the guest names and desired time (5:15 pm for RED Cruise Identification Card Holders or 7:30 pm for BLUE Cruise Identification Card Holders) for your dining group.
There is no charge for reserving a table and dining time, we just ask that you make your request prior to November 18, 2023.
PURCHASING FOOD & BEVERAGE OPTIONS FOR THE SMOOTH JAZZ CRUISE '24
As discussed in earlier letters, Celebrity Cruises’ “Pre-Cruise Planner” platform is open for guests on The Smooth Jazz Cruise ‘24, allowing you to book a variety of shipboard amenities including Spa Treatments, Shore Excursions, Internet Packages, Photo Packages and much more.
This same process will be used to purchase Beverage Packages and make reservations for the various Specialty (Upcharge) Dining choices.
Room Service is always available. Order Cards for breakfast are placed in your stateroom and, if completed by 11:00 pm the evening before, your breakfast will be delivered as ordered. A complete Room Service menu is available in every stateroom and most entrees served in the main dining room are available as well. The cost for using Room Service is $9.95 per order.
For many guests, breakfast delivered by room service is an integral part of the cruise experience and Celebrity Cruises executes the program very well. Yet, in our opinion, we believe that guests will enjoy their meal more when dining in one of the venues. The distance from the kitchen to the staterooms and the number of orders on one delivery cart can be significant, resulting in time gaps between plating and delivery that often adversely impact the quality and temperature of most food items.
Celebrity Cruises endeavors to address any special considerations of its guests, and are accustomed to accommodation special dietary restrictions within their normal operating menus (i.e. vegetarian, gluten free, etc.). If you have additional special dietary considerations, you will need to discuss these needs with the Celebrity Cruises Access Department at 1-866-592-7225 or [email protected]. Please submit your requests no later than November 18, 2023.
We will continue to provide you with more information to help you prepare for The Smooth Jazz Cruise ’24 in the coming weeks and months. This will include everything from how you board the ship, Theme Nights, showtimes, online check-in, and much, much more. In the meantime, we highly suggest reviewing our Booked Guests portal on the website.