How do I make a reservation?
We make it easy! For online reservations, visit The Smooth Jazz Cruise website and click the "Book Now" button, then follow the prompts. If you would prefer to make your reservation over the phone or have any questions, you may call us at 844.616.6279. We are available Mondays – Thursdays 10:00am – 6:00pm ET, and Fridays 10:00am – 5:00pm ET, or you can send us an e-mail anytime at [email protected]. We're here to help!
What information do I need to make a reservation?
If you make a reservation online, you will create a Username and Password which lets you manage your account. Please note that the email address you use will be the email address used by our system if you request a password reset.
We will need the following information for each guest:
- First and Last Name (as it appears on your Passport)
- Date of Birth
- Telephone Number
- Email Address
- Mailing Address
- T-Shirt Size
- Payment Method (if guests are splitting payment, we need this information for all guests)
Will I receive a Reservation Confirmation?
Immediately following the completion of your reservation, you will receive an Email Confirmation that contains your Jazz Cruises Reservation Number.
Approximately 4 months prior to sailing, we will send out a 'Get Ready' guidebook. This 'Get Ready' guidebook will highlight what to expect on your upcoming cruise.
Also included in this document, you will find your Celebrity Cruise Line Reservation Number. This number will allow you to complete your Pre-Boarding Check-In, purchase Drink Packages and Wi-Fi Packages, schedule excursions, book spa appointments, and make Specialty Restaurant dining reservations.
Does Jazz Cruises, LLC offer payment plans?
Yes! We offer monthly and quarterly plans at 0% interest. We will ask you which plan you would prefer at the time of booking.
How will I receive the most up-to-date information?
Be sure you are subscribed to our e-mail list and watch your inbox! We frequently send pertinent information via e-mail to our guests. Please note that we no longer send physical mail, so it is best to keep your eye out for our e-mails.
What are the age requirements for this cruise?
Passengers must be 21 years of age or older on the date of embarkation. Passengers who are between the ages of 18-20 are permitted to sail if they are accompanied by an adult 21 years of age or older in the same stateroom. Guests who are 17 years of age and under are not permitted to sail on our cruises.